Client story
The Department of Regional NSW (DRNSW) is the central agency for regional issues in NSW. They make regional NSW an even better place to live, work, play and invest in
With much of its workforce remotely based, and a culture of encouraging flexible work that was accelerated by COVID norms, the DRNSW workforce’s digital skills were a strategic priority.
Existing gaps in foundational digital skills were constraining DRNSW’s overall digital transformation journey and increasingly impacting on staff connectedness, productivity and wellbeing.
Mentem understood the dual challenge of upskilling learners in digital literacy using technology as a medium combine with many learners being regional and rural based. A key part of the successful development of the program was ensuring learners would engage with the content. Learning was developed to resonate, we used soil samples to explain excel, and had a high volume of on the job learning and set up social channels allowing learners to interact and help each other. This program was awarded best in class at the Good Design Awards, with the judges commenting “how much it transformed the lives of the learners”.
Read more:
Mentem by UNSW wins Australian Good Design Award
How a government agency is preparing workers to thrive in the skills-based economy
250+ Learners completed 
Award winning Best in class at Good Design Awards Have a question? You can call us on (02) 7257 3399 or book a meeting here
